The 8 Best Practices of Managers™ Program

This program teaches managers how to improve the effectiveness of their teams or departments by implementing the fundamentals of performance management.

The 8 Best Practices of Entrepreneurial Managers™ are the skills that every manager, in every function, in every sector, needs to succeed as a manager.

How do you know when you might need the 8 Best Practices?

• Do you frequently feel you are carrying the entire load of your organization on your shoulders?
• Does work sometimes fall through the cracks or is it sometimes duplicated?
• Are some of your staff members not working as well as they are capable of or are they doing work that does not sufficiently contribute to strategy?
• Are strategic targets being missed?

What are the 8 Best Practices?

1. Setting Context: Helping the people you manage understand the broader picture: industry trends, changes in the organization as a whole, policy, etc.
2. Assigning Tasks: Delegating appropriately, determining who should do what and being clear in what you expect each of your people to work on.
3. Building Teamwork: Being clear about how you want your people to work with each other, holding them accountable for working, as you want them to.
4. Re-assigning Tasks: Constantly assessing changing conditions and reassigning tasks as needed to keep your business on target.
5. Monitoring Performance: Keeping track of whether deliverables are being delivered, policy is being followed; work is being done effectively, teamwork guidelines are being followed, etc.
6. Coaching: Talking with your people to help them improve their performance in their role.
7. Appraising Performance: Assessing at the end of the year (or quarter) whether work was being performed at an acceptable level.
8. Deselecting/Dismissing: When necessary, removing employees from their role or from the organization.

In addition to these practices, you will learn how to:

• Describe a role in a way that helps recruit for the role and manage the individual in it.
• Determine what roles are needed.
• Select an appropriate person for a role.

What are the Results?

• You will meet your strategic targets with the lowest cost possible.
• Your staff will be happier because they are clear about what they need to work on, their work fits their capabilities, and they are supported in their work.
• You will no longer feel you are carrying the entire weight of the organization on your shoulders.
• Your people will be able to move up in your organization because of the opportunity to show their best work.

Program Structure

The 8 Best Practices of Entrepreneurial Managers™ Program is comprised of ten sessions that take place over the course of a year. There are two 2-day workshop sessions and eight one-on-one coaching sessions (see chart on reverse side for details).